SiteGPT

Key Features of SiteGPT

1. AI Chatbots Tailored to Your Website

SiteGPT empowers businesses to create highly intelligent chatbots that are specifically trained on their website’s content. From service pages and FAQs to blog posts and documentation, the AI learns your brand's voice and product offerings to deliver precise and helpful responses. This personalized approach enables the chatbot to act as a true extension of your customer service team.

2. Multilingual Support for Global Reach

With support for over 95 languages, SiteGPT is designed for companies with a global customer base. Whether your visitors speak English, Spanish, Mandarin, or Arabic, the chatbot adapts its responses accordingly, ensuring consistent communication across regions.

3. Smooth Integration with Existing Tools

SiteGPT seamlessly integrates with popular platforms like Intercom, Crisp, Zendesk, and others. These integrations allow businesses to embed the chatbot directly into their support ecosystem, ensuring a cohesive customer service workflow without disrupting existing operations.

4. Intelligent Escalation to Human Agents

While AI can handle a wide range of queries, certain issues require human intervention. SiteGPT includes a built-in escalation feature, allowing users to smoothly transfer complex inquiries to live agents. This hybrid model ensures that customers receive appropriate assistance every step of the way.

5. Lead Generation & Visitor Engagement

SiteGPT does more than answer questions — it’s a powerful lead-generation tool. With features like Quick Prompts, the chatbot nudges visitors to engage in meaningful conversations. It can collect email addresses, phone numbers, and other contact information, which can be passed on to sales or support teams for follow-up.

6. Rich Analytics and Customization

Gain deep insights into your customer interactions through detailed analytics. Track chatbot performance, identify common questions, and fine-tune responses for optimal outcomes. Additionally, the chatbot’s design and tone can be customized to reflect your brand personality.

Use Cases by Industry

E-Commerce

For e-commerce platforms, SiteGPT is invaluable. It can:

• Recommend products based on user intent
• Answer queries about shipping, returns, and product specs
• Upsell and cross-sell based on browsing behavior
• Guide customers through the checkout process

Agencies and SaaS Providers

Marketing agencies and SaaS companies can use SiteGPT to:

• Provide real-time support for prospective clients
• Educate users on features and onboarding processes
• Automate demo scheduling and lead qualification

Educational Platforms and Content Creators

Content-rich websites, online academies, and publishers benefit from:

• Helping users discover relevant courses or articles
• Answering FAQs about content subscriptions
• Reducing drop-offs by offering on-demand help

Healthcare and Wellness

Healthcare portals can deploy SiteGPT to:

• Provide general health information
• Answer insurance or appointment-related queries
• Direct patients to appropriate service pages

Flexible Pricing for All Business Sizes

SiteGPT offers three well-structured plans to cater to businesses at different stages:

• Starter Plan ($39/month)
  • 1 chatbot
  • Up to 4,000 messages/month
  • Train on 200 web pages
  • Custom chatbot widget
• Growth Plan ($79/month)
  • 2 chatbots
  • Up to 10,000 messages/month
  • Train on 2,000 web pages
  • API access
  • Integration with Intercom, Crisp, and more
  • Upload documents (PDF, TXT, DOCX)
• Scale Plan ($259/month)
  • 5 chatbots
  • Up to 40,000 messages/month
  • Train on 10,000 web pages
  • Webhook support
  • GPT-4 integration
  • More storage and advanced controls

Each plan comes with access to the chatbot builder and smart widget integration, making it easy for teams to set up and deploy within minutes.

The Competitive Edge of SiteGPT

What makes SiteGPT stand apart in a crowded AI chatbot landscape?

• Speed of Deployment: Set up a fully trained chatbot in under 5 minutes.
• Context-Aware Responses: The chatbot delivers answers that are directly relevant to your business content.
• Scalability: From startups to enterprise, SiteGPT grows with your business.
• Privacy-First Design: Data security and privacy are core priorities, with options to control what the AI learns and how it responds.

Success Metrics That Matter

Businesses using SiteGPT report:

• Up to 40% reduction in support tickets
• 3x faster response times
• 25% improvement in customer satisfaction scores (CSAT)
• 20% more leads captured through chatbot conversations

These metrics highlight how SiteGPT not only streamlines support but also becomes a proactive tool for growth and retention.