SimplePhones is an AI-powered virtual agent ready to handle all your business's telecommunication needs. You can forward or route calls to multiple numbers, send texts or emails to team members with customer requirements, and log calls and transcripts for an in-depth look into customers' behavior
SimplePhones is not just another virtual assistant. It’s a highly intelligent virtual phone agent that takes full control of your phone lines, delivering real-time assistance with human-like precision. It can manage a full range of customer interactions, including:
With SimplePhones, your business is always available—without needing a live receptionist or call center team.
What sets SimplePhones apart is its customizability. Businesses are not locked into generic scripts or robotic tones. Instead, you have full control over how the virtual agent responds, ensuring every interaction aligns with your brand voice and customer service expectations.
We work closely with each business to:
This flexibility makes SimplePhones suitable for a diverse range of industries—from real estate and healthcare to legal services, e-commerce, and local trades.
Gone are the days of missed calls and confused customers. With SimplePhones, your business gains access to smart call routing and forwarding options that keep conversations moving efficiently.
Our system allows for:
This ensures that every caller is connected to the right person, reducing friction and improving satisfaction.
Business owners and managers need clear visibility into customer communications. SimplePhones provides comprehensive call logs, complete with audio recordings and AI-generated transcripts. This valuable feature allows you to:
With real-time transcription, your team can search conversations, flag important keywords, and even integrate transcripts into CRM systems.
SimplePhones enables automated alerts through SMS or email, sent to the appropriate team members based on customer interaction or urgency. Whether a client is asking for a follow-up, trying to reschedule an appointment, or requesting an urgent callback, the system can:
This ensures that no customer request falls through the cracks, even after hours or on weekends.
From local businesses to enterprise operations, SimplePhones is designed to adapt. Its AI agent is particularly well-suited for:
In each use case, the AI handles tasks that would otherwise require a dedicated team of agents, reducing operating costs and accelerating response times.
One of the most attractive aspects of SimplePhones is its budget-friendly and transparent pricing model. Much like a prepaid calling card, businesses can decide how much they want to spend, and control the AI’s usage accordingly.
Benefits include:
This makes SimplePhones a risk-free, scalable solution for startups, small businesses, and enterprises alike.
Modern customers expect instant answers and 24/7 availability. Relying solely on human agents often leads to delays, missed opportunities, and increased costs. SimplePhones bridges this gap with intelligent automation that:
With traditional systems, quality can vary by agent. With SimplePhones, every caller gets the same high-standard, brand-aligned experience—every time.
We make implementation simple. Businesses can be up and running in minutes with just a few key steps:
Define your call flow and preferred agent voice.
Connect your existing phone number or use a new one.
Set up routing rules and escalation paths.
Customize agent scripts and tone.
Monitor results and fine-tune with ongoing support.
There’s no need to replace your existing systems. SimplePhones can be layered seamlessly over your current infrastructure, offering immediate value and future-ready scalability.
As AI becomes central to business communication, SimplePhones stands at the forefront of voice automation. Our technology will continue to evolve with upcoming features like:
These innovations will help businesses deepen customer loyalty, increase operational agility, and unlock new growth opportunities.
Discover how SimplePhones can help your team do more, serve better, and grow faster. Whether you're managing five daily calls or five thousand, our AI virtual agent ensures no customer is left unheard.
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